Post by Shane Small on Jul 21, 2009 23:41:14 GMT -5
As a combination of the economic crisis, stiffer measures by Blizzard Entertainment and the race to the bottom by chinese WoW Gold suppliers, the total amount of real money that wow players spend on gold is now decreasing. And it has been decreasing for a while. When people have less real money to spend, and there is a bigger chance that Blizzard will ban them for spending it, it is not a surprise. But the real culprit is still the chinese suppliers. For some reason the most obnoxious and notoric sellers try to price dump, spam and do false advertising on the speed of deliveries all the time.
This creates a situation in which serious vendors have to compete with fake ads of "Instant Delivery, Millions in Stock on All Realms". Also the point of having customer support is lost. As of now, people that buy gold usually has to wait for it. Even if "Instant Delivery" was advertised. And the reason they bought was the "instant delivery" in the first place. And since everybody advertise that, choosing not to claim instant delivery would be choosing to lose a lot of customers.
So now the customer waits for the delivery but there is none made. If there is available support, he will most likely ask for them to cancel the order and refund the money. If there is not, he will wait a day or so before complaining. So there we have it, vendors have good reasons to make false advertising about the speed of delivery, and they have good reason not to provide live support. Add the bannings by Blizzard to this mix and it's actually suprising that people are buying at all.
This creates a situation in which serious vendors have to compete with fake ads of "Instant Delivery, Millions in Stock on All Realms". Also the point of having customer support is lost. As of now, people that buy gold usually has to wait for it. Even if "Instant Delivery" was advertised. And the reason they bought was the "instant delivery" in the first place. And since everybody advertise that, choosing not to claim instant delivery would be choosing to lose a lot of customers.
So now the customer waits for the delivery but there is none made. If there is available support, he will most likely ask for them to cancel the order and refund the money. If there is not, he will wait a day or so before complaining. So there we have it, vendors have good reasons to make false advertising about the speed of delivery, and they have good reason not to provide live support. Add the bannings by Blizzard to this mix and it's actually suprising that people are buying at all.